If you are unable to utilize the 'Report Issue' feature on your 'My Points' page you can reach out to our support team for assistance.
We ask that you provide as much detail about the survey as possible, such as:
1. Three code word phrase of survey
2. Point value
3. Date/time taken
4. Screen shots (if possible)
This information helps us look into what went wrong so we can properly compensate you for your time.