Knowledge Base

← Customer Feedback for Branded Surveys

  1. Account →

    1. How do I unsubscribe from Branded Surveys' emails?
    2. How do I delete my account?
    3. I am unable to log in to my account
    4. How do I update my email address?
    5. Will AntiVirus software affect my Branded Surveys experience?

  2. Offers →

    1. Why didn't I receive credit for the partner survey I completed under "More Surveys"?
    2. How do "Partner Surveys" work?
    3. Do I need to submit valid information?
    4. What are "Partner Surveys"?
    5. Why don't I get points for being disqualified from an offer under "Partner Surveys"?

  3. Payments →

    1. How long does it take to process my payment?
    2. How do I get paid?
    3. Where can I update my PayPal information?
    4. When will I receive my gift card?
    5. Why is my AOL email not receiving gift cards?

  4. Points →

    1. Are my points available to cash in right away?
    2. How do I redeem my points?
    3. What are "Pending" Points?
    4. What is the Daily Poll?
    5. Where is the Redeem button?

  5. Referrals →

    1. What earning activities are included in the Branded Elite Referral Program?
    2. What is the Branded Elite Referral Program?
    3. Why did I not receive points for my Referral?

  6. Surveys →

    1. What are Bonus Surveys?
    2. Why can't I get into Bonus Surveys?
    3. How does the Survey Matching Engine work?
    4. Why do surveys pop up in a new window?
    5. How long are surveys available?

  7. All articles →

    1. What are Bonus Surveys?
    2. The survey link says "I'm not qualified" as soon as I open it.
    3. How do I unsubscribe from Branded Surveys' emails?
    4. I did not receive a reward confirmation email.
    5. Why didn't I receive credit for the partner survey I completed under "More Surveys"?

Feedback and Knowledge Base

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