Knowledge Base

  1. Loyalty 

    1. What is the Branded Elite Program?
    2. What is the Leaderboard Action Chart?
    3. What is our Random Winner?
  2. Account 

    1. How do I unsubscribe from Branded Surveys' emails?
    2. How do I delete my account?
    3. I am unable to log in to my account
    4. How do I update my email address?
    5. Will AntiVirus software affect my Branded Surveys experience?
  3. Offers 

    1. Why didn't I receive credit for the partner survey I completed under "Partner Surveys"?
    2. How do "Partner Surveys" work?
    3. Do I need to submit valid information?
    4. What are "Partner Surveys"?
    5. Why don't I get points for being disqualified from an offer under "Partner Surveys"?
  4. Payments 

    1. What is Branded Pay and How to Get Paid Fast
    2. How long does it take to process my payment?
    3. How do I get paid?
    4. Where can I update my PayPal information?
    5. When will I receive my gift card?
  5. Points 

    1. Are my points available to cash in right away?
    2. How do I redeem my points?
    3. What is the Daily Poll?
    4. How can I redeem a promo code?
    5. Where is the Redeem button?
  6. Referrals 

    1. What earning activities are included in the Branded Elite Referral Program?
    2. What is the Branded Elite Referral Program?
    3. Why did I not receive points for my Referral?
  7. Surveys 

    1. What can I do if I have issues with a survey?
    2. What are Profile Surveys?
    3. What are Bonus Surveys?
    4. Why can't I get into Bonus Surveys?
    5. How does the Survey Matching Engine work?
  8. All articles 

    1. What can I do if I have issues with a survey?
    2. How do I unsubscribe from Branded Surveys' emails?
    3. Why didn't I receive credit for the partner survey I completed under "Partner Surveys"?
    4. What earning activities are included in the Branded Elite Referral Program?
    5. Are my points available to cash in right away?

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