What do you think about the new site layout?

Lack of response from Customer Services

I've had a few issues since I was away on vacation to the UK for a couple of weeks. In fact I did notify the panel (MintVine) of my intention to be on holiday prior to leaving the US.

Since then I have had survey notifications and surveys to complete but when I click to complete them, they have always come up with errors and I've been unable to complete them.

I have been in touch to try and get this rectified, but customer services never responds!

Furthermore, my redeem button is missing, even though I have over 2k points in my account. I've been in touch through the Contact Support button with no luck garnering a response.

Please help me so that I can rectify the errors.

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Sean H shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
completed  ·  Justin W responded  · 

We are sorry to hear about this inconvenience and will investigate your account promptly.

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