not rewarded for completed surveys
I completed (yes it also said completed) a survey which took a long long time but was not rewarded the points.This is NOT fair & wasting people"s time and the 2nd time this happened. survey link is .http://survey.decision-architects.com/surveys/abf/shop/cgi-bin/ciwweb.pl?s=19148574818282718414201823142323261825251418147071791827
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Rachael F commented
9 times out of 10 the surveys I complete successfully don't credit. They don't appear in my history so I'm unable to log that way. Contact customer services and they either parrot the same robot response to you about logging it (which I can't) or totally ignoring you. Easily the worst survey site I have ever used - branded surveys are clearly banking the compensation from their partners and not passing it onto their members. A total waste of my time. Would recommend everyone switches to a legitimate site like Populus Live or Swagbucks instead.
Jessica B commented
Lately there are fewer survey opportunities available and when I do complete surveys (and I mean complete fully with a confirmation), I am not rewarded any points! There is no where to report these instances because it does not show up under your completed survey history list! When I email a contact person they simply redirect me to report it under the proper channel, but there is no way to report a survey that is not reflected on the list! It's becoming really frustrating.